Refund and Returns Policy
We at Candlelight-Duke are committed to providing you with high-quality candles. If, for any reason, you are not satisfied with your purchase, please review our refund and returns policy below.
Returns
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Contact Information for Returns
If you wish to return an item, please contact us at:
Phone: 08068499994 Ext: 731
Email: candlelightduke@gmail.com
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Questions
If you have any questions regarding our refund and returns policy, feel free to contact us using the information provided above.